Garage Door Repair, New Doors, Openers and Springs for Massachusetts and New Hampshire Homes
A door that stops halfway, an opener that hums but won't lift, a snapped spring on a cold morning, or a tired door you'd like to replace? New England Garage Door Pros puts Massachusetts and New Hampshire homeowners in touch with a screened local garage door company at no charge. Phone (978) 330-1721 or fill in the form. A person reads every request and replies with what happens next.
- No charge to homeowners
- Every company checked first
- A single company per area
Ask About Garage Door Service in Your Area
Tell us what the garage door is doing, or not doing. A person reads it and replies with what happens next.
Please add your name, a 10-digit phone number and a valid email.
Your request didn't go through on our end. Please call (978) 330-1721 so it isn't lost.
Too many requests have come from this connection in a short time. Please call (978) 330-1721 and we'll take it from there.
We couldn't finish the spam check. Wait a moment and send it again, or call (978) 330-1721.
What we refer
What is the garage door doing?
Garage Door Repair
Doors that stick, sag, jump the track or will not close, plus dented panels, rollers and weather seals.
New Garage Doors
Steel, wood-look and insulated doors swapped into existing openings, with the permits a new opening may need.
Openers
New or replacement openers, with the auto-reverse and entrapment protection federal rules require, plus keypads and remotes.
Springs & Cables
Broken torsion or extension springs and frayed lift cables, a job for a trained technician, not a homeowner.
Can't tell what's wrong?
(978) 330-1721A grinding noise on the way up, a gap of daylight under one corner, a remote that only works from the driveway, a door that reverses for no reason: describe it and we'll help you figure out what you're dealing with.
How it works
One request, one local company
A garage door that won't move tends to fail at the worst moment, and calling around to find someone free this week eats an afternoon. Give us your town and the problem, and the request comes to us. No garage door companies are participating yet; we are adding them area by area, and until then a person here answers every request.
Each area gets one participating company at most. We don't repair doors, hang springs, install openers or pull permits, and we sign no contracts. Price, timing and the agreement are settled between you and the company.
- Describe the problem. Your town, single or double door, what it does when you press the button, roughly how old the opener is, and anything you heard or saw, such as a bang, a loose cable or a door hanging unevenly.
- A person reads it and replies. Each request is read by a person, who writes back with what to do next.
- Leave a broken spring or cable alone. Federal safety guidance says a door that is unbalanced, binds or sticks should be serviced by a professional. Keep people and cars clear and don't try to adjust the springs, cables or tracks yourself.
Service area
Towns we cover in both states
Each town page explains how its building department treats garage door work, what to ask before a new or wider opening is framed, and the kinds of houses and garages common there. Towns with a local guide so far: Greater Lowell, MA (Lowell, Chelmsford, Dracut, Tewksbury, Billerica, Westford, Tyngsborough and Pepperell), Andover, Lawrence & Haverhill, MA (Methuen, Lawrence, Andover, North Andover and Haverhill), Woburn, Reading & Melrose, MA (Woburn, Lexington, Burlington, Wilmington, North Reading, Reading, Wakefield, Melrose, Stoneham and Winchester), Nashua Region, NH (Nashua, Hudson and Merrimack), Salem, Derry & Londonderry, NH (Pelham, Salem, Windham, Derry and Londonderry), Manchester & Bedford, NH (Manchester and Bedford) and Portsmouth, Dover & Rochester, NH (Portsmouth, Dover and Rochester). We add towns across New England as we can cover them properly.
Massachusetts
Massachusetts garage door rules and all our towns →
New Hampshire
State rules
Garage door work under Massachusetts and New Hampshire rules
Massachusetts: registration, written contracts and the permit question
Registration. Massachusetts requires a Home Improvement Contractor registration of any company that solicits, bids on or performs work at an existing, owner-occupied house with one to four units (OCABR contractor resources). New construction and investment, vacation or second homes fall outside the program, and some small jobs under $500 are exempt (OCABR homeowner resources). Search any company on the state Contractor Hub.
The contract. Once a job is over $1,000 it needs a written contract showing the registration number, when work starts and when it should be substantially done, what work and materials are included, the full price and when each payment falls due. Up front, the company may collect no more than a third of the price, unless special-order or custom-made materials cost more than that, and if you sign at home you may back out by midnight on the third business day after signing (M.G.L. c.142A §2, c.93 §48).
Permits. The state's contractor chart has no garage door row. Its nearest entries are door replacement, where a building permit is a "maybe," and door installation and structural carpentry, where a permit and a construction supervisor license are both marked yes. The state calls the chart general guidance and tells owners to check with the building official, so ask yours before a door is swapped and always before an opening is cut or widened (HIC contractor resources). State arbitration is open only if the registered company pulled the permit, and an owner who pulls the permit may not be eligible for the Guaranty Fund, which pays as much as $25,000 toward actual losses (as of November 2026) (OCABR).
Opener wiring. State law reserves the business of installing wires and devices to licensed electricians (M.G.L. c.141 §1A), so plan on a Massachusetts-licensed electrician, working under a wiring permit, for a new ceiling outlet or circuit for an opener.
New Hampshire: you do the vetting, your town does the permits
No state license. According to the Attorney General's office, "contractors do not need to be licensed" in New Hampshire; its advice is to get references, supplier names and proof of insurance from every contractor you consider (NH Attorney General, March 2022).
The contract. The same advice calls for a written contract spelling out the work, materials, full price and payment timing, signed before any work begins or money changes hands, and calls a down payment of more than half the final cost a red flag. On a contract over $5,000, the contractor must hand you a written notice about the state's construction defect law, under which a homeowner serves a written claim notice no less than 60 days before filing suit and the contractor then has 30 days to answer (RSA 359-G).
Permits and wiring. Cities and towns issue building permits and can enforce local codes tougher than the state code (RSA 155-A:2). On July 1, 2026 the state building code switched to the 2024 editions; applicants may use either set until December 31, 2026, and starting January 1, 2027 only the 2024 codes apply (Town of Merrimack code page). A new outlet or circuit for an opener takes an NH-licensed electrician unless you own and live in the single-family home and do the wiring yourself; either way, check town permit rules with the building department (RSA 319-C:15).
Opener safety is federal, so it's the same in both states
Every residential opener made on or after January 1, 1993 for sale in the United States must start reversing within 2 seconds of hitting an obstruction while closing and must have secondary entrapment protection, such as photo-eyes or an edge sensor on the door (16 CFR Part 1211). The required warning label tells owners to test monthly with a 1½-inch-thick object on the floor under the closing door; the Consumer Product Safety Commission suggests a 2x4 on the floor, and says an opener that fails to reverse should be disengaged until it is adjusted, repaired or replaced (CPSC Pub. 523).
Massachusetts garage door rules in full · New Hampshire garage door rules in full
Last verified November 2026. Fees, restrictions and deadlines on this page are due for re-checking by January 2027.
FAQ
Common questions
Is there a fee for homeowners?
None. Sending a request costs nothing. The garage door company sets its own price, and you and that company agree on the price and terms yourselves.
A spring just broke and the car is stuck inside. Can you send someone right now?
We are not an emergency dispatcher. If a spring or cable has snapped or the door is hanging crooked, leave it closed or open as it is, keep people and cars clear of it, and do not try to release or adjust it yourself. Federal safety guidance says a door that is unbalanced or binding should be serviced by a professional. After that, send us the request. We review it and reply by the next business day.
Will several companies start phoning me?
No. Only the single company assigned to your town ever sees it, and we never circulate it to a list.
Which garage door jobs do you refer?
Work on garages at owner-occupied homes: repairs to doors that stick, sag or come off their tracks, new doors in existing or new openings, opener repair and replacement, and broken springs and lift cables. Commercial overhead doors and brand-new homes are outside what we refer.
Does a garage door company need a license?
Massachusetts generally expects a Home Improvement Contractor registration from a company doing this kind of work at an existing, owner-occupied house with one to four units, and cutting a new opening is structural work the state chart puts under a licensed construction supervisor. New Hampshire's Attorney General states that contractors there need no license, which makes references and proof of insurance more important.